Terms and Privacy

Whilst we endeavour to provide you with the most accurate pricing, all prices quoted on this website are subject to change.

Shipping Information

All orders will be sent via Australia Post.

Postage Rates:
$8.95 for a single book.
$13.95 for two books.
$16.95 for three or more books.
Overseas orders, rates on application.

Most orders will be sent within 1-2 days.
We will contact you if there are any items in your orders out of stock.
For all out of stocks we will offer you the option of a refund or to back order the out of stock item and send out ASAP for no extra charge.

Refund Policy

North of the Yarra will gladly refund or exchange change of mind purchases within 7 days of the date of purchase.

Please retain your proof of purchase.

Items such as CD's, DVD's, access codes, online codes, USB memory sticks, calculators etc., must be in original unopened packaging for refund or exchange within our change of mind 7 day period.

If change of mind purchases are returned within our 7 day time period and are not in their original sale condition, we may refund up to 70% of the purchase price.

Faulty calculators returned within their warranty period, with proof of purchase, will be returned to the manufacturer for repair or replacement.

Privacy & Security Protection

North of the Yarra does not retain your credit card details from your web orders. Processing of your credit card occurs at The Commonwealth Bank Web site and we receive notification of your payment

North of the Yarra does not rent or sell any personal information collected to third parties.

Your privacy is very important to us. You should read the information contained in this Privacy Policy. As part of the normal operation of our services we collect, use and, in some cases (by Court order), disclose information about you to third parties. Your privacy will be protected.

Our Core Privacy Principles

Our core privacy principles remain the same throughout. We do not sell or rent your information to third parties. We do not give your personal information to advertisers. We use safe, secure encryption technology to protect your personal information. We only collect information which is necessary to process orders and queries. We adhere to the requirements of the Privacy Act 1988 (Cth), (as amended by the private sector provisions which came into effect on 21 December 2001) (the "Privacy Act"), we strive to provide a consistent set of privacy practices throughout our operations.

For more information on privacy please contact us.